Tara Lodge winners of NIHF Housekeeping Team of the Year 2015
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| Reda, Audrone, Ernesta, Adriana & Edyta with owner Conor O'Donnell and Manager Nora Douds |
I would like to think I am a dab hand at keeping my little
two up, two down, Belfast sanctuary spick & span. I’ve been known on many occasion to utter the
words ‘honestly, I couldn’t cope with that mess, I think I’ve OCD’! In my own little bubble I genuinely did
believe this… right up until one morning in February 2015. This particular morning (distressingly before
I had consumed my 2 double strength Douwe Egberts traditional blend coffees) I
spent 30 minutes showing two members of the Northern Ireland Hotels Federation
around Tara Lodge on a surprise inspection of our hotel bedrooms. They picked
three rooms at random and inspected the common areas throughout the property.
I have always known our housekeeping team at Tara Lodge
were something special but even I had to hide my amazement and admiration that
morning. The inspector was under tables, on top of
wardrobes, behind toilets, even the hinge on the bin in the bathroom was
inspected. An Arachnophobe trapped in a
bedroom with a money spider could not have been more thorough! Try as she could not a watermark or a speck
of dust was found. Ernesta, our Head
Housekeeper, stood cool as a cucumber throughout, showing 100% faith in the
absolutely fabulous team she works with.
I on the other hand, always did have a slightly nervous disposition…
I needn’t have worried one iota. The result of this ‘clean sweep’ of an
inspection was that our girls; Reda, Audrone, Ernesta, Adriana and Edyta
(pictured above with General Manager Nora Douds), won
NIHF Housekeeping Team of the Year 2015, in the under 90 rooms category, for no
less than the 3rd time in four years! They received this well-deserved accolade at
the prestigious Gala Dinner on Wednesday 25th March at the Holiday
Inn, Belfast on Wednesday 25 March 2015.
The NIHF
Housekeeping awards, which are now in their sixth year, are fiercely
competitive within the Northern Ireland accommodation sector. The competition begins with an off-site assessment
day designed to be fun and educational. Fellow
finalists Galgorm Resort & Spa, Salty Dog Hotel & Bistro and fellow
winners Belmore Court & Motel offered strong competition this year.
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| Sparkling clean bedroom at Tara Lodge, Belfast |
‘Our Girls’ are the backbone of everything we do at Tara
Lodge; an elegant 34
bedroom, four star, boutique hotel in the heart of the super trendy Queens
Quarter of South Belfast. Our
exquisitely decorated hotel bedrooms are displayed to their very finest every
time a new guest walks through the door.
The reason behind this? The pride
Ernesta and her team bring to work each day.
Immensely self-critical, to a fault, there is not one member of the team
who is not 100% invested in doing the best job possible, every day. They are all the best of friends and support
each other fully in all aspects of their essential roles. The results delivered by the tight knit team
are clearly evident to colleagues, industry professionals and to our guests in
particular.
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| Reda, Audrone, Ernesta, Edyta and Adriana with chef Colin Douds |
Our General Manager Nora Douds said of the accolade ‘the Tara
Lodge housekeeping team have not only adorned our walls with their NIHF awards from
2012, 2013 & 2015 but without this amazing team we could not have consistently retained
the coveted accolade of TripAdvisor’s
No. 1 best hotel in Belfast since 2007 or
been listed
in the Top 25 Hotels in the UK, TripAdvisor’s Travellers Choice 2011, 2012
& 2013.’
Our wonderful team and guest reviews have consistently kept us at the top
spot for many years, making everything we do, in all departments of our little
gem of a hotel so very worthwhile. If
you speak to any member of the Tara Lodge team, we will confirm hand on heart, that
we all love coming to work! We are so
unbelievably proud of our housekeeping team and want to say the biggest thank
you to them for everything they do!
If you would like to meet our team and experience what the Number 1 Hotel
in Belfast has to offer, just click on the link below and book your stay today!
https://www.taralodge.com/ Follow us on twitter at @taralodge4star or Facebook at taralodgebelfast.
©Pauline McCullough, Tara Lodge
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